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The increasingly complex logistics of Amazon’s same-day delivery expansion—and the labor costs that make it possible.
Overexpectations in e-commerce?
A story told through the clash of the world's two largest corporations by revenue
Is brick-and-mortar retail bound to lose ground to the new portals of infinite choice and doorstep delivery? The picture is more complex than it might seem.
September 28, 2020
Sources
It is well known that the share of the global labor force working in services has risen precipitously over the past several decades, with nearly half of all workers around the globe now counted in the service sector. Scholarly work…